1. Scope
These General Terms and Conditions (GTC) apply to all contracts between 4Nayla GmbH (hereinafter referred to as "Service Provider" or "we") and its clients (hereinafter referred to as "Client" or "Customer") in the field of consulting services for medical technology and product development.

 

2. Conclusion of Contract
The contract is concluded by the written acceptance of an offer made by the Service Provider by the Client. The offer includes a detailed description of the services to be provided, prices, and the scope of work. The contract becomes legally binding once the Client has accepted the offer.

 

3. Scope of Services
The Service Provider offers consulting services, support in product development, the execution of certifications, and the provision of expert personnel (including from abroad, on a remote basis). The exact scope of services will be individually specified in each offer.

 

4. Prices and Payment
The prices for the services and the scope of work are specified in the respective offer. The Client agrees to pay according to the payment terms specified in the offer:

• A partial payment is due upon acceptance of the offer.

• The remaining balance is due upon completion of the agreed services.

Unless otherwise agreed, payment will be made according to the deadlines specified in the offer.

 

5. Cancellation and Termination of the Project
If the Client cancels or terminates a project after the contract has been concluded, the Service Provider is entitled to invoice the effort already incurred up to that point. In addition, cancellation costs may arise, which are also to be borne by the Client.

 

6. Liability
The Service Provider is not liable for the accuracy and completeness of the work performed. In particular, the Service Provider assumes no liability for the future effects of the consulting services provided, certifications, or support in product development. The Service Provider's liability for damages is limited to intent and gross negligence.

 

7. Intellectual Property
All work results created within the scope of the project, including consulting results and documentation, belong to the Client. The Service Provider grants the Client all rights to the results. However, the intellectual property rights to the materials created remain with the Service Provider, and the Client may only use these according to the contractual agreements.

 

8. Data Protection
The Service Provider commits to protecting all personal data of the Client in accordance with the General Data Protection Regulation (GDPR). Further information on the processing of personal data can be found in our privacy policy.

 

9. Employees and Remote Work
The Service Provider may employ personnel from abroad or remote workers to carry out the services. These employees are also contractually obligated to confidentiality and work according to the same standards as local employees.

 

10. Dispute Resolution and Jurisdiction
For all disputes arising from this contract, the law of Switzerland applies. The place of jurisdiction is Zurich, Switzerland, unless another agreement is made.

 

11. Severability Clause
Should individual provisions of this contract be or become invalid, the validity of the remaining provisions shall remain unaffected. An invalid provision will be replaced by a valid one that comes closest to the economic purpose of the invalid provision.